Refund policy

  • Eligibility: Returns are accepted only for items that are visibly defective or damaged upon receipt.
  • Unboxing Video: To help us provide the best customer support, please record an unboxing video with a 360° view of the package and its contents upon delivery.
  • Return Process:
    1. Contact our support team at shringaarbysonali@gmail.com within 3days after receiving your order.
    2. Submit your unboxing video to help us assess the issue and expedite your return.
  • Refunds: Refunds will be processed only after we have received and inspected the returned item. The original shipping fee will not be refunded.

  • 🙏 Final Note

    We are a small, passionate business, and we value your trust. Our goal is to make your shopping experience smooth and joyful. For any questions, feel free to reach out — we’re always happy to help!